Settings & Configuration
What is the "Active Subscription Warning Popup"?
When **Yes** (default), a customer who already has an active, auto-renewing subscription sees a warning pop-up when they open the plan page...
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What is the "Catering Menu: Allow Add to cart" row and why can't I edit it?
It is a read-only display of whether the public catering menu page lets visitors add items straight to the cart — on...
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Real Time Ordering
What is the "Amount to remove from user balance" field in the cancel modal?
It appears when the customer already received a refund to their **Digital Wallet** for this order and you now choose to refund...
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What is the "Cancelation Fee" shown when cancelling a Real Time order?
It is the Uber Direct delivery fees Sprwt and the kitchen add on top of the courier quote (**Uber Direct Sprwt Fee...
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Marketing
What is the "Attributed Users" panel on an affiliate's page?
It lists every customer attributed to the affiliate with **Customer** (link to the record), **Start Date** (attribution date), **Method** (**Link**, **Coupon** or...
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What is the "Email Newsletter" list and how do people get into it?
**Email Newsletter** is a system-created list (marked so it cannot be renamed or deleted) that Sprwt fills automatically from your website's **newsletter...
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Subscriptions
What is the "Buffer" shown in Renewal Settings?
**Buffer** displays the plan's **Buffer Days to Charge Before Renewal**: "-N days" means the charge may be attempted up to N days...
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What is the "Corporate/Parent Membership Restriction" field on a pickup point?
On **Pickup Points > edit pickup point**, the **Corporate/Parent Membership Restriction** field (shown only when account members are enabled) lets you select...
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Delivery
What is the "Catering Delivery Schedule" on a route?
With the Catering module active a second set of weekday toggles appears. These days apply only to catering orders delivered on this...
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What is the "Delivery Routes & Methods for <zip>" page I land on after saving?
Clicking a zip code in the list opens a small page listing every route entry that exists for that zip in that...
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Reports
Accounting
Catering & Proposals
Website
Admin Dashboard
What is the "Date builder" page (/admin/datebuilder)?
In the current version /admin/datebuilder is a leftover developer sample rather than a customer tool: it prints a fixed table of Monday-to-Saturday...
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What is the "Day ID" shown next to the date in the dashboard header?
Every delivery date has an internal number, shown as the pill **Day ID #123** beside the date. It is the same identifier...
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Users
Customer Dashboard
What is the "Earn Rewards" page and how do I get there?
**Earn Rewards** (`/rewards`) is a gamified rewards hub showing your wallet balance and every way you can earn credit: leaving a review,...
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What is the "How did you hear about us?" question on the sign-up form?
Some businesses turn on a registration referral question that asks how you found them (e.g. Google, a friend, social media). If it's...
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