Delivery
What is the "Input Mask" field on a state?
The **Input Mask** defines the format customers must type for a zip/postal code in that state. It uses three placeholder characters: `9`...
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What is the "Internal Description" field on a bag type?
It is a free-text note (up to 500 characters) shown only to your staff — under the bag type's name in the...
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What is the "Opening Hours" text field on a route?
The text box labelled **Opening Hours** (up to 200 characters) is a free note attached to the route – for example "Deliveries...
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What is the "Primary Shipping Sender Location (Shippo)" toggle on a pickup location?
It marks the pickup location whose address is used as the *ship-from* address on Shippo rate requests and labels. Only one location...
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Real Time Ordering
Users
What is the "Members" tab / Account Members feature?
It lets one "parent" customer account link other user accounts as members who share the parent's subscription — think a family or...
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What is the "Membership ID" field for?
A free-text field for recording an external membership/loyalty reference number for the customer. It can also be collected directly at customer sign-up...
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Subscriptions
What is the "Membership ID" field on the customer profile?
**Membership ID** is a free-text reference (up to 50 characters) stored on the customer profile — for example a gym, club or...
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What is the "Portion Model" and what is the difference between a Preset plan and a Custom plan?
The **Portion Model** field (visible when *Order: Subscription > Meal Plan: Portion Size per Category* is Yes) has two values: - **Preset**...
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Kitchen
What is the "Menu Breakdown" tab on a preset menu?
The **Menu Breakdown** tab turns the preset into a costing sheet. Click **Generate Report** and Sprwt builds, for every meal in the...
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What is the "Newly purchased" section on the Ingredients page?
It shows up to six ingredients that most recently received a stock update (a stock "in" movement), with their category and the...
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What is the "Receipt Mismatch Found" warning and the "Convert, Recalculate Macros, and Update Stock" link?
Sprwt compares the receipt line with the ingredient on file and flags differences in a yellow box: a different pack size or...
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Admin Dashboard
Hr Tools
Customer Dashboard
Reports
What is the "N checkouts were taken into account" banner and the "See details" pop-up on the P&L?
At the top of the Profit And Loss Report a blue banner says how many orders were used for the range. Click...
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What is the "Partial payments" line under Proposals & Invoices?
When a catering proposal is set up for **Pay now / Pay later** and the customer has paid only a deposit or...
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