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What does the "Is Active" toggle do on a POS Device?

Only active devices appear in the device-selection screen that a cashier sees when opening /admin/pos (and in the reseller's device list returned...

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What does the "Meals By Customer Report" show?

One row per POS-scheduled order (checkout) in the date range, showing the customer's name, a total-meals count, and which meals and portion...

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What does the "POS Cooking Report" (Chefs report) show?

A per-meal prep sheet for the kitchen: for every meal scheduled to sell on the POS Menu in the date range, it...

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What does the "POS Meals Report" show?

A list of the meals scheduled on the POS Menu for the selected date range, plus a "most sold" ranking pulled from...

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What does the "POS Sub-Recipe Report" show?

The total quantity of each **sub-recipe** (ingredient made of other ingredients — e.g. a house sauce) needed to cover everything scheduled on...

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What does the "Receipt size" dropdown control?

It picks the physical paper width the receipt is formatted for: 80mm, 72mm, or 58mm thermal paper — these are the only...

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What does the "Is Email Required?" setting do for account members?

Found under **Client Config > Business: General > Is Email Required?** (Yes/No, default **No**; only visible when account members are enabled): -...

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What does the "Limit Per Membership Plan" setting on a coupon do?

**Limit Per Membership Plan** restricts a coupon to customers on one membership plan. Leave it at **Select A Membership Plan** for no...

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What does the "Portion Size" dropdown on a plan do, and what is the Portion Description?

On a **Preset** plan the **Portion Size** dropdown lists your active meal-prep portion sizes plus a blank default option (labeled "Normal" out...

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What does the "Kitchen Location" field on a user do?

In the current version, it sets which reseller/location the account belongs to, for accounts operating more than one kitchen. The field stores...

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What does the "One-Time Fee Charged?" toggle do, and why don't I see it?

It only appears when the One-Time Fee module is enabled. It flags whether this customer has already been charged your platform's one-time...

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What does the "Meal selections close in" countdown on the dashboard show?

The green countdown card in the dashboard header shows the time left until the **next automatic cut-off** that affects one of your...

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What does the "Need Help?" button at the top of the admin do?

Admin pages show a **Need Help?** button in the top bar. Opening it gives you a shortlist of support options without leaving...

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What does the "No assigned role" option mean on employees and shifts?

"No assigned role" is a built-in placeholder you can use when an employee or shift does not map to a specific job...

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What does the "Permissions Role" dropdown on an employee do?

**Permissions Role** assigns one of your **Employee Profiles** (created under HR Tools > Employees > Profiles) to the employee's user account, which...

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What does the "Only Selected" checkbox do?

Ticking **Only Selected** restricts the results in the Select meals window to the meals that are already on the menu for the...

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What does the "Purchased" number on a meal, extra or product mean?

It is the total number of times that item has been ordered (order lines in checkouts), shown at the top right of...

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What does the "Pay Now" button on an invoice mean?

**Pay Now** replaces the download icon when the latest invoice for that subscription or charge is **not paid** - typically because the...

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What does the "Pickup Fee" do and how is it charged?

**Pickup Fee** is the amount added to an order collected at this location. It is charged per pickup order, unless: - **Charge...

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What does the "Publish Page" button in the New Builder do?

It is a toggle. When it reads **Publish Page** the public page is rendered from the classic modules; clicking it switches it...

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