Articles on: Sprwt Supprt
What does the "Receive Email?" toggle on a contact do?
Receive Email? records whether the contact has consented to marketing emails. When it is off, the contact is skipped by every campaign and flow even if they are in a selected list; on a list's contact page they show in a Can Receive Email column with a No badge. New contacts default to on; in a CSV import you can set it with a receiveemail column (1 or 0, defaulting to 1 if omitted). Sprwt records which admin last changed the flag. Use it to honour opt-out requests you receive by phone or email, since provider-side unsubscribes do not update this flag automatically – they're only recorded as email statistics, not applied back to the contact.
Where to find it:
/admin/marketingcampaigns/contacts