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Delivery

What is the "Weight" field on a zip code and why don't I see it?

**Weight in LB/KG** only appears when the FedEx module is active. It lets you create several rate entries for the same zip...

Admin Dashboard

What is the "You're in Onboarding Mode" card and how do I get rid of it?

Until your site has been switched to its live domain, the dashboard shows a blue **ONBOARDING MODE** card: *"Complete the remaining setup...

Settings & Configuration

What is the "YouTube - How to Video - Embedded URL Only" setting on each module tab?

It lets you show a *How to order ?* button at the top of that module's ordering page which opens your own...

What is the A la Carte module and what can I configure on its tab?

A la Carte lets customers buy any meals from your menu for a chosen delivery/pickup date, with no plan or pack structure....

Orders

What is the /admin/carts page?

/admin/carts is a **super admin only** inspector of every cart in the system (open and closed). It has a **Users** multi-select filter...

What is the Abandoned Carts report and how do I open it?

**Reports > Abandoned Carts** (/admin/stats/abandonedcarts) lists customers who added items to a cart but never completed checkout. Use the **begin / end**...

Marketing

What is the /admin/onboarding page and how does it differ from Integrations?

`/admin/onboarding` (*Onboarding Initial Setup*) is the setup-mode version of the same page, shown only while your account is in onboarding mode and...

What is the Affiliate System and where do I find it?

The Affiliate System (module "affiliates") lets you reward partners — existing customer accounts promoted to "affiliates" — with a commission on orders...

Hr Tools

What is the Access PIN Code used for?

The **Access PIN Code** is the employee's login for **POS devices**: on the POS the staff member enters only the PIN and...

Catering & Proposals

What is the Activity tab and what does it record?

The **Activity** tab (visible with the *Proposals - View Activity Log* permission) is a timeline of everything that happened on the proposal,...

What is the Banquet Event Order (BEO) and how do I print it for the chef vs. the client?

The **Banquet Event Order** tab (Standard proposals only, when meals are enabled) is your on-screen kitchen run sheet: it lists the **CMB...

Payments & Billing

What is the Add-ons & Services page?

**Support > Addons** (`/admin/addons`) is Sprwt's marketplace: *"Expand your setup with tools, integrations, and services to grow your business."* Add-ons are grouped...

Support & Account

What is the Addons page?

**Support > Addons** (`/admin/addons`, titled **Add-ons & Services**) is the marketplace for extras you can add to your Sprwt subscription: additional locations,...

What is the banner asking me to accept an update and the Terms?

After Sprwt releases a new version, every logged-in admin-panel user sees a highlighted banner at the top of the admin: *We've updated...

Reports

What is the Affiliates Report?

**Reports > Sales Reports > Affiliates Report** (Affiliates module, **Affiliates** permission) tracks the performance of your affiliate partners. The page has Begin/End...

Sprwt Ai

What is the AI Balance page and who can see it?

**AI Balance** (`/admin/aibalance`, listed in the **Super** menu group) is Sprwt's internal report on an account's AI usage. It shows the current...

What is the AI Scrape Log page and what does each section show?

**AI Scrape Log** (`/admin/aiscrapelog`, Super menu > *AI SCRAPE LOG*) is superadmin-only. Its header shows how many attempts are logged and whether...

What is the Auto-Blog schedule?

Auto-Blog is a subscription service that writes and publishes SEO blog posts for you automatically. It lives in the **Auto-Blog Schedule** tab...

What is the Backlinking Add-on?

**Backlinking Add-on** is an optional **$250/month flat fee** you can switch on in the **Billing & Safety Cap** section. The page describes...

Website

What is the Auto-Blog Schedule and what does it cost?

The **Auto-Blog Schedule** tab (Website > Blog > Blog Posts) makes Sprwt AI write and publish blog posts for you automatically on...