Troubleshooting with Sprwt

• What do I do if my server usage is hitting capacity?

  Since January 2024, we've launched a new feature where you can view your server data and usage pertaining to RAM, Disk Usage, SSD volume, and CPU. At Sprwt, we understand the importance of knowing how you're using your platform and working towards optimal efficiency. Data suggests that when a server is reaching 75% - 85% capacity continually that it may be timeFew readers

Working with Sprwt

• Exporting data from Square and Shopify

  Export Customer Data from Square and Shopify Square Navigate to your Customer Directory - https://squareup.com/dashboard/customers/directory Click the Export Customers button on the top right under the menu bar Select All Customers and Click Export Click Download CSV and check your downloads folder! ![](hPopular

• How can I use Sprwt for Email Marketing

  Sprwt is partnered with Mailerlite as our exclusive email marketing provider. We directly integrate their system so you can quickly and efficiently run all your email marketing campaigns while using our CRM system. If you're interested in having a newsletter form, run email automated sequence campaigns, or just use their platform to send new menu reminders then there's no better platform than Mailerlite.Some readers

• How to manage your billing account with Sprwt and update credit card

  You can manage your invoices and billing directly within the Sprwt platform.Few readers

• Understanding the Sprwt System

  I'm on the site and trying to make changes, but I don't see the tab that I'm looking for, or the FAQ guide told me to find, and now I'm having trouble navigating the site. Help! To get to the admin dashboard: Make sure you're logged in. In the menu bar, on the top right, you'll see 4 icons. Click the fork and knife set, the second icon from the right. If the icon directs you to select your meals, contact support@sprwt.io with your user email to chanFew readers

• How do I cancel my subscription

  Need to shut down your Sprwt system for whatever reason. No worries, although we're sorry to see you go we want to make sure the process is as simple as possible. We therefore created this step by step process so you know exactly what you need to do to cancel your subscription. To start, email our support team at support@sprwt.io least 1-2 business days prior to the date you want to cancel your subscription. This allows us to have enough time to make sure your sysFew readers

• I need a dedicated agent for extra support!

  Would you like additional support and a dedicated agent? With Sprwt, as you grow, we understand you may need additional support. We're here to help! With our dedicated Account Executive team, you are bound to have all the help you need, but we understand that sometimes the basics are not enough, and you need more support. That's why we have plans to help you scale your support needs as you grow. With a dedicated Account Executive and Customer Support Agent, you will sleep confidently knowinFew readers

• Schedule a Demo or Onboarding Session

  Are you interested in the Sprwt software platform? Looking for a meal prep software solution? Well, you've come to the right place! How do you get started? Platforms on the web from Shopify to WordPress to custom software firms will promise you the world. But the reality is there's really no product like Sprwt. So where do you get started? Book a Demo with one of our account executives to learn about our platform and see what our system can do for your buFew readers

• I'm a meal prep service, how do I use Sprwt?

  Meal prep services thrive on Sprwt as we built the first ever platform exclusively for the meal prep industry. Create product listings for your various meal prep offerings, set your inventory, and share your store’s link to simplify ordering for your customers. Create your website Build out your menu Configure your settings Set a menu Take order No need to worry about missing an order email or text — everything is available in real time on your Sprwt Admin DashFew readers

• Im a caterer, how do I work with Sprwt?

  Catering services thrive on Sprwt as we built the first ever platform exclusively for the catering industry that includes a website solution, reporting admin dashboard, event management tool, proposal system, and online ordering. Create product listings for your various meal prep offerings, set your inventory, and share your store’s link to simplify ordering for your customers. Create your website Build out your menu Configure your settings Set a menu Take order No needFew readers

• Which Plan is Right for Me?

  Which Plan is Right for Me? With features from FedEx Shipping to Retail POS to Delivery Bag Tracking to Loyalty Programs, we have a plan for you. With our modular system, Sprwt can be customized to work for whatever needs you may have. Looking for a specific feature but don't want to pay for more? Schedule a demo with a sales representative to see what we can do to help you. You can view all of our plans on our website by visiting the [Sprwt Pricing Page](Few readers

Growing with Sprwt

• Sprwt Application Fee

  Sprwt is a massive system and one of the features we've built is an integration with payment processors to manage all of your processing needs. For example, our system allows split payments with different franchises or branch locations. You're able to manage your billing cycles for subscription clients, or even create reseller accounts and give a percentage of sales to pickup location partners, and more. Sprwt also has a POS system that allows for in-person transactions and CP interchange rateSome readers

• I want to grow my business, what can I do?

  First off, it is amazing that you're looking to grow your business and we are so excited you're looking at us to help you do that. Sprwt is partnered with Slickview Studios, a full-stack digital marketing agency. You can utilize our rates to get discounted services from their team. Looking to run Facebook Ads or Google Ads with an Acquisition Campaign or Remarketing campaign. We can help you! Want to start utilizing text message or emails to reach out to current customers or newFew readers

• Which Location Do I Need?

  Do you feel like your business is ready to start expanding to multiple locations? Adding a new location can be an exciting step to growing your business, and we're here to help. In Sprwt there are three types of locations that you can add to your system: Pickup Location A Pickup Location has the capability for order fulfillment sharing reporting data It is a location that is owned by a third party entity and allows customers to receive meals purchasedFew readers

• What is Root Deliveries?

  Sprwt is excited to announce a new partnership and solution for your business called Root Deliveries. This new system helps you automate your delivery and fulfillment procedures by handling deliveries 100% from A-Z.Few readers

• How to upgrade a plan

  So, you’ve tested our system and realize you need our more powerful platform. That’s amazing! We're so glad to hear that you’re expanding and need a better solution. Not sure where to start? First, we recommend that you reach out to one of our agents by scheduling a call. Mornings: calendly.com/csprwt, calendly.com/lsprwt Afternoons: calendly.com/mitchsprwt, [calendly.com/tsprwt](http://calendly.com/tsFew readers