Bags Report (Fulfilment Reports > Bags Report, subtitle "This report shows all your bags ever created that have yet to be returned.") ignores dates and lists every bag that is still En Route or Delivered, i.e. not yet Returned. Columns: Id, Delivery Date (linked to that day's Bags By Delivery Date), Order, Client, Tracking, Status and Actions (Mark Bag Delivered / Mark Bag Returned). It supports the same checkbox bulk actions, search, and PDF/Excel export. Use it to chase customers who have not brought coolers back. Its permission is listed as En Route Bags in role settings.