Articles on: Sprwt Supprt
What happens during an automatic renewal?
For each due subscription Sprwt: checks the kitchen location, that the subscription still owns the customer's latest delivery date, and that the original plan order exists; finds the next delivery date after the customer's last scheduled one that falls on one of the subscription's delivery weekdays and a day the kitchen location is online; builds a new plan order for that date with the subscription's pickup point or delivery address and the billing details from the original order; charges the customer's saved card (using their digital balance first when Client Renew Subscription: Use Digital Balance when renewing? is Yes) for the Rate to Charge for Plan plus any fees; and on success clears any error, records the renewal, adds the next block of delivery dates and sends the Subscription: Renew notification. Last Charge / Previous Billed Date and the Last Payment panel update accordingly.
Where to find it:
/admin/subscriptions/{id}