How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

What do the plan options Pre-fill, swap, Premium meals included free and Renew this many days before mean?


Under Options for the plans you create: Pre-fill the plan for the customer – the customer starts with meals chosen and can change them (on by default). Let them swap a meal after ordering – allowed up to your cut-off for that delivery day (on by default). Put them on sale straight away – off by default; a priced plan becomes immediately purchasable when on. Premium meals included free – how many surcharge meals a customer may take at no extra cost; 0 means they pay the surcharge on every one. Renew this many days before – how many days ahead of the delivery the next period is charged (default 2, maximum 14). These apply only to plans created by the builder; repricing an existing plan leaves its own options, mix and visibility as they are.

Where to find it: /admin/clientonboarding?step=ordering_system&task=subscription-plans