Articles on: Sprwt Supprt
Can a customer's digital balance (store credit) be used automatically when their subscription renews?
Yes - Client Renew Subscription: Use Digital Balance when renewing? (default Yes) tells the automatic renewal to apply the customer's digital balance first and charge the saved card only for the remainder. Set it to No to always charge the card in full and leave the balance untouched.
Where to find it:
/admin/configclient