How do I pause a subscription

With Sprwt, you can set a subscription renewal to pause. What this means is all future billing renewals will stop until you re-activate the plan. This will not cancel or refund any meals that have already been paid for.

To pause a subscription as an admin go to admin > subscription > click on client subscription ID > pause plan

To pause a subscription as an customer, tell your customer to go to  profile > my subscription > pause plan

As an admin you can change your pause plan functions under business settings > configuration> order: subscription.

You can make it so customers can pause on their own, request to pause, or not pause. Also you can allow customers to re-activate a plan on their own or have to contact you in order to re-activate a plan.

Updated on: 22/12/2022