Articles on: Admin Dashboard

How do I pause a subscription

With Sprwt, you can set a subscription renewal to pause. What this means is all future billing renewals will stop until you re-activate the plan. This will not cancel or refund any meals that have already been paid for.

To pause a subscription as an admin go to admin > subscription > click on client subscription ID > pause plan



To pause a subscription as an customer, tell your customer to go to  profile > my subscription > pause plan****



As an admin you can change your pause plan functions under business settings > configuration> order: subscription.



You can make it so customers can pause on their own, request to pause, or not pause. Also you can allow customers to re-activate a plan on their own or have to contact you in order to re-activate a plan.![](https://storage.crisp.chat/users/helpdesk/website/b4a0cc182a6c3800/241c4f4e-29a6-4588-8011-ceac35_1glq5ix.png)



Updated on: 22/12/2022

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