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Articles on: Sprwt Supprt

Why would an order show under "No Routes" on the Drop-off Report?


A delivery order is placed under No Routes when it has no delivery transporter/route assigned to it — the report deliberately adds this bucket ("Checkouts that ended up without a route associated") so nothing silently disappears from the report; use it to catch orders that still need a route assigned before the delivery day.

Where to find it: /admin/reports/cateringdropoff?tid=2