Articles on: Sprwt Supprt
Why would an order show under "No Routes" on the Drop-off Report?
A delivery order is placed under No Routes when it has no delivery transporter/route assigned to it — the report deliberately adds this bucket ("Checkouts that ended up without a route associated") so nothing silently disappears from the report; use it to catch orders that still need a route assigned before the delivery day.
Where to find it:
/admin/reports/cateringdropoff?tid=2