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Articles on: Sprwt Supprt

Why is the reason stats table empty or stuck loading?


Check these in order:

  1. No usage yet — the table only lists active reasons, and a reason that has never been chosen still appears with 0%; if the table is completely empty, you may have no active reasons.
  2. Permission quirk — in the current version the page itself needs List Subscription Reasons, but the data request behind it is checked against the List Zipcodes permission. A role without List Zipcodes sees the page but the table never fills. Grant that permission to the role.
  3. Kitchen location — the page requires an active kitchen location to be selected.
  4. Search — clear the search box; it filters by reason name.

Where to find it: /admin/subscriptionreasonstats