Articles on: Sprwt Supprt
Why is the From dropdown empty on Compose or Chat?
Only numbers with status Active are listed in the From dropdown. If you have no numbers, or your number is still at "Choose a number" / "Buy the number", nothing appears and the confirmation step shows No SMS Number Selected — You need an active SMS number to send campaigns with a Get an SMS Number link. Finish purchasing the number under Numbers; for US/Canadian accounts also attach it to the messaging service on the campaign registration page.
Where to find it:
/admin/smsnumbers