Articles on: Sprwt Supprt
Why is a meal missing from the printed labels?
Check these in order:
- Open the meal recipe (Meal Recipes) and make sure the Print Meal On Labels Report toggle is on — with it off, the meal is skipped from the Chef Menu and Nutritional Facts container labels specifically (it doesn't affect Retail Meal labels).
- Confirm the order is scheduled for the date shown in the header and isn't fully refunded, canceled, or a catering/event order (those print from Catering Labels) — unpaid and partially-refunded orders still print normally.
- Make sure you ticked Chef Menu under Containers in Step 2; ticking only a Bags group prints bags, not meals.
- If you opened the report from the Real Time menu, By-the-Pound/Custom/Extras items are not included — use the Meal Prep group.
- A meal with zero quantity, or a retail stock line with 0 units, is not printed.
Where to find it:
/admin/meals