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Articles on: Sprwt Supprt

Why is a meal missing from the printed labels?


Check these in order:

  1. Open the meal recipe (Meal Recipes) and make sure the Print Meal On Labels Report toggle is on — with it off, the meal is skipped from the Chef Menu and Nutritional Facts container labels specifically (it doesn't affect Retail Meal labels).
  2. Confirm the order is scheduled for the date shown in the header and isn't fully refunded, canceled, or a catering/event order (those print from Catering Labels) — unpaid and partially-refunded orders still print normally.
  3. Make sure you ticked Chef Menu under Containers in Step 2; ticking only a Bags group prints bags, not meals.
  4. If you opened the report from the Real Time menu, By-the-Pound/Custom/Extras items are not included — use the Meal Prep group.
  5. A meal with zero quantity, or a retail stock line with 0 units, is not printed.

Where to find it: /admin/meals