Articles on: Sprwt Supprt
Why hasn't a customer received their share/review reward yet?
Rewards are queued when the customer clicks a share or review button and are paid out by a scheduled job only after Gamification Rewards Delay (minutes) has elapsed (minimum 1 minute, default 5). No reward is queued if Gamification Rewards Enabled is No, the amount is 0, or the customer already claimed that platform (each of Facebook, Twitter/X, LinkedIn, WhatsApp, Google review and Facebook review can be claimed once). The customer must be logged in when clicking.
Where to find it:
/admin/configclient