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Articles on: Sprwt Supprt

Why hasn't a customer received their share/review reward yet?


Rewards are queued when the customer clicks a share or review button and are paid out by a scheduled job only after Gamification Rewards Delay (minutes) has elapsed (minimum 1 minute, default 5). No reward is queued if Gamification Rewards Enabled is No, the amount is 0, or the customer already claimed that platform (each of Facebook, Twitter/X, LinkedIn, WhatsApp, Google review and Facebook review can be claimed once). The customer must be logged in when clicking.

Where to find it: /admin/configclient