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Articles on: Sprwt Supprt

Why does the Uber Direct checkout fail with "Please connect your Uber Direct Integration" or "Please create your transporter Uber Direct"?


  • Please connect your Uber Direct Integration to allow for Deliveries – one of Uber Direct Customer ID / Uber Direct Client ID / Uber Direct Secret Key is empty on the Integrations page.
  • Please create your transporter Uber Direct to allow for Deliveries – no route with TAG Uber Direct exists; create one under Delivery Routes & Methods.
  • Please fill out all your kitchen location information on config to allow deliveries – your company address, city, state, state code, zip, country code, phone or name is missing in Client Config.
  • The module select is not enabled! – the cart contains a module that isn't checked in Uber Direct (Modules).

Where to find it: /admin/integrations