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Articles on: Sprwt Supprt

Why does the Campaigns (or Dashboard, Flows, Lists, Contacts) page keep sending me to Onboarding or Billing?


Those pages check three things before opening and redirect you if any is missing:

  1. Onboarding not finished – if your sending domain's Validate Link step has not been completed, you are sent to /admin/marketingcampaigns/onboarding. Finish all three onboarding steps.
  2. No plan selected – if no email plan has been chosen yet, you are sent to /admin/marketingcampaigns/billing. Pick a plan (the Free plan works).
  3. Monthly allowance used up (Campaigns and Flows pages only) – if the emails you already sent this calendar month have reached your plan's limit, you are also sent to Billing so you can upgrade.

Super-admin accounts skip these checks. Note that the Templates and Tracking pages only require a plan, not completed onboarding.

Where to find it: /admin/marketingcampaigns/campaigns/email