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Articles on: Sprwt Supprt

Why does the Amount on the Payments list differ from the order total in Sprwt?


The Amount column shows the amount transferred to your connected account for that payment, not the full amount the customer paid. In Express mode the customer is charged on Sprwt's platform, Sprwt's application fee is kept on the platform, and the remainder is transferred to you - that remainder is what the list shows. On the payment's detail page you can compare Amount (what the customer paid), Fee and Net. Any part of the order paid with the customer's digital wallet balance never goes through Stripe at all, so it is also not part of the Stripe amount; the Internal Checkout panel shows Paid with balance versus Paid with Stripe for the order.

Where to find it: /admin/stripe/payments