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Articles on: Sprwt Supprt

Why does one of my credit subscriptions show a payment-issue warning?


It means the last automatic renewal charge for that recurring credit package failed (for example, an expired or declined card). In the current version, once a package is flagged this way the renewal process skips it on every future run — it is not retried automatically — so update your default payment method (or reach out to the business) rather than waiting for the next scheduled date to sort itself out.

Where to find it: /profile/purchasecredit