Articles on: Sprwt Supprt
Why does an employee see the wrong role (or "No assigned role") when clocking in?
The clock-in button shows the role saved on the shift, not the employee's default role. Edit the shift on the Schedule and pick the right Role. If the shift's role is not one of the employee's roles, the timecard still records that role but uses the hourly rate of the first role on the employee's record, so keep employee roles and shift roles aligned for accurate wages.
Where to find it:
/admin/employee/schedule