How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Why does AI Generate fail with an error about the AI model, token cap or empty content?


Typical messages and fixes:

  • Please describe what you want. — the prompt box was empty.
  • AI model ... is not a valid key — the AI model chosen in your Sprwt AI settings is not supported; pick one of the listed models (GROQ, GPT-4 family or Gemini family).
  • AI provider returned no content / high demand — the provider (often Gemini) answered without content; try another model or try again later.
  • The AI hit its output token cap before finishing — ask for a shorter or simpler layout.
  • AI returned an unreadable response — rephrase with a more specific prompt.

Credits are only charged when a generation completes; check your balance in the pop-up.

Where to find it: /admin/proposals-view-builder/new