Articles on: Sprwt Supprt
Why does adding a member fail with "User's Email is Required" or "This email is already in use"?
- User's Email is Required — Client Config > Business: General > Is Email Required? is set to Yes, so every member needs an email. Enter one, or set the option to No if you want email-less members.
- This email is already in use! Try a different one! — a customer account with that email already exists. Use a different email, or ask an admin to link the existing customer as a member from the admin Members tab instead of creating a new one.
- User's First Name is Required / User's Last Name is Required — fill in both names.
- Error creating family member! — a general save failure; retry or contact support.
Where to find it:
/subscriptionmembers