Sprwt matches stops to orders by the tracking code it stored at export time. A route shows no linked orders when its stops were created directly in Root Planner (not exported from Sprwt), were exported from a different Sprwt site, or when the route was received before the orders were exported. Export the date from Deliveries > Root Planner, then re-save the route in Root Planner so it re-sends the stops; the orders will then appear with their stop numbers. The Stops box shows both the count Root Planner reported and how many were matched, so a mismatch there points to the same cause.