Articles on: Sprwt Supprt
Why do I see a "Service type for Fedex" dropdown on the state form?
That dropdown only appears when at least one of your delivery routes is already tagged as FedEx. It lets you choose the FedEx service (for example FEDEX_GROUND, FEDEX_2_DAY_FREIGHT, FEDEX_3_DAY_FREIGHT, FEDEX_NEXT_DAY_FREIGHT, PRIORITY_OVERNIGHT) used to rate shipments to that state. Config Default means the global service type is used. A zip code can override the state choice with its own Service Type for Fedex.
In the current version, the FedEx option is not selectable in the Delivery Routes & Methods "TAG" dropdown used to create a new route – it's commented out of the code – so this state-level dropdown is only relevant to accounts that already have an existing FedEx-tagged route from before.
Where to find it:
/admin/states