How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Why do I get "Update Error The following hours are overlaping" when saving Real Time Settings?


One of the time windows you entered for a weekday starts after and ends before another window of the same day (it sits entirely inside it). Remove the smaller window or merge the two into one Start/End row, then Save again.

In the current version the check only detects a window that is strictly inside another one; windows that merely touch or partly overlap are accepted, so keep your windows tidy to avoid confusing customers.

Where to find it: /admin/realtime/settings