How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Why do customers get the "no meals available" page on /realtime?


Check, in order:

  1. Today doesn't qualify — today's weekday isn't an enabled Realtime Fulfilment day. Since the page only ever evaluates today, this happens even if a future Realtime day already has a menu ready.
  2. No Real Time Menu for today (today must have at least one meal on Real Time > Real Time Menu).
  3. No time windows for today's weekday in Real Time > Settings, or every window is already in the past once the Order Buffer Time is added.
  4. The meals on today's menu are all disabled, or are hidden by the customer's own filters (allergens/dislikes) — the meal grid then shows the empty-plate message instead.

Where to find it: /realtime