Articles on: Sprwt Supprt
Why did my receipt upload fail or send me back to the Ingredients list?
Common causes, each shown as a red message on the Ingredients page: - Invalid file type. Please upload PNG, JPG, or JPEG. – HEIC or PDF files are not accepted. - File is too large. Please upload an image under 20MB or The file exceeds the server upload size limit. – resize the photo. - Please select a supplier. – a supplier must be chosen. - API Error: Not Enough Credits Please Refill – top up the AI Wallet. - Could not parse receipt data from AI response – the photo was unreadable; retake it flat, well lit and in focus, then try again.
If you open the review page after leaving it, the session data may be gone and you are redirected back; re-upload the receipt.
Where to find it:
/admin/ingredients