How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

Why did a pop-up titled Updated Terms & Conditions block my screen, and how do I close it?


Separately from the version banner, Sprwt can require every admin to acknowledge a specific Terms & Conditions revision. The pop-up is labelled Security update with the title Updated Terms & Conditions and says Following new security implementations and restrictions on the platform, we have updated our Terms & Conditions, with a link Read the updated Terms & Conditions. It cannot be closed by clicking outside or pressing Escape; press OK to acknowledge. Your acknowledgement is stored per user, so each admin sees it once per revision; if the acknowledgement cannot be saved you see We could not record your acknowledgement. Please check your connection and try again and the pop-up returns on the next page load. Sprwt staff (super-admins) and onboarders are not asked.

Where to find it: /admin