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Articles on: Sprwt Supprt

Why can't I see a particular integration card (for example Klaviyo, Shippo or TTR Tax)?


Cards are gated in three ways:

  • Module-gated cards (Klaviyo, Sprwt SMS, Sprwt Accounting + Plaid, Root Planner, Root Deliveries, Sprwt Emails, Email Newsletter Popup Form, KLCT) are still listed but show Inactive and an empty settings window until the module is enabled on your Sprwt account.
  • Hidden-when-inactive cards: Shippo only appears if you are on the Pro plan or have the Shippo module; TTR Tax only appears when Business: Cart > Enable Custom Tax Calculation Systems is set to Yes for the kitchen you are working in.
  • Switched-off cards: Mailerlite and Freshdesk cards exist in the code but are disabled, so they are never shown.

If you need a gated integration, contact Sprwt support to have the module or plan added; the in-app Request Activation button is not shown in the current version.

Where to find it: /admin/integrations

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