The global setting is only the ceiling. Each subscription's admin page also has its own Cancellation and Pause rules (edited inline as Not allowed / Request only / Self-service), and Sprwt applies the more restrictive of the global store-wide setting and that subscription's own rule. Check the individual subscription in admin (General Settings panel) and raise its Cancellation/Pause rule to Self-service. For skipping, also confirm the subscription's Can Skip a Delivery toggle is Yes - if it is No, the Skip button is hidden regardless of the global Show Skip button on profile value.