Articles on: Sprwt Supprt
Why are some hours greyed out in the customer's time picker?
The picker disables every interval that is outside the windows you set for today's weekday in Real Time > Settings. The page asks the server for today's windows, builds the gaps between them (from midnight to the first start, between windows, and from the last end to midnight) and blocks those. Change the windows in Settings to open more hours.
Where to find it:
/realtime