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Articles on: Sprwt Supprt

Which refund methods are offered in the KDS cancel modal?


The Refund Method dropdown always has No refund, plus:

  • Digital Wallet — offered when the order belongs to a registered customer and the wallet has not already received the full order amount.
  • The order's original payment method — offered only if that method supports refunds in Sprwt (Stripe, Cash, Digital Wallet do; Authorize.net, Vantiv, Check and Stripe Terminal do not, though a Stripe Terminal payment is refunded through Stripe).

Choosing a card method shows the note about what portion goes back to the card versus the wallet when the order was partly paid with wallet balance.

Where to find it: /admin/kds