Articles on: Sprwt Supprt
Which orders are included in a Root Planner export?
For the selected delivery date, Sprwt takes orders that:
- are Unpaid, Paid or partially refunded (fully refunded/cancelled orders are excluded);
- contain at least one item type that needs shipping (meal packs, subscription meals, custom meals, etc.);
- are not event/proposal orders;
- are either home deliveries whose delivery method has Export to Root Planner? on, or pickups at a pickup location with Export to Root Planner? on;
- belong to the selected kitchen location (or any location when none is selected).
Orders that already carry a Root Planner tracking code for that date are left untouched, so re-running the export never creates duplicates.
Where to find it:
/admin/rootplanner