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Articles on: Sprwt Supprt

Which orders are included in a Root Planner export?


For the selected delivery date, Sprwt takes orders that:

  • are Unpaid, Paid or partially refunded (fully refunded/cancelled orders are excluded);
  • contain at least one item type that needs shipping (meal packs, subscription meals, custom meals, etc.);
  • are not event/proposal orders;
  • are either home deliveries whose delivery method has Export to Root Planner? on, or pickups at a pickup location with Export to Root Planner? on;
  • belong to the selected kitchen location (or any location when none is selected).

Orders that already carry a Root Planner tracking code for that date are left untouched, so re-running the export never creates duplicates.

Where to find it: /admin/rootplanner