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Articles on: Sprwt Supprt

Where do the Root integrations appear on the Integrations page and in onboarding?


On Marketing > Integrations both tiles sit in the Delivery Management category: Root Planner ("Integrate Root Planner to automatically optimize your delivery routes and send customer notifications upon delivery status changes.") and Root Deliveries ("…sends customer notifications upon delivery status, and provides drivers to complete your deliveries."). A tile is marked active once its token/key is saved. The Root Deliveries tile offers Setup Call, Manually Configure (super admins) and Automatically Configure. The go-live checklist also lists an optional "Integrate Root Planner — Automate your delivery fulfilment process" item, and the onboarding wizard has a "12. Root Planner" configuration step.

Where to find it: /admin/integrations