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Articles on: Sprwt Supprt

Where do Real Time orders show up in Customer Orders and reports?


Every Real Time order is a normal checkout in Reports > Customer Orders. Its detail page has a Realtime section showing the order time ("Order time: 12:30 PM"), the meals with quantities and prices, per-meal Refund links, and — when an Uber courier exists — an "Est. delivery" / "Delivered" timestamp and a Track Order button that opens Uber's tracking page.

In the left menu the Cooking Reports and Fulfilment Reports submenus are repeated per order group, and Real Time orders are the group named Real Time.

Where to find it: /admin/checkouts