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Articles on: Sprwt Supprt

Where do I see every email sent to a customer?


Their profile's Communications tab has an Email History table — ID, Date, Subject, Template, Protocol, Status (Sent/Failed), and whether/how many times it was Opened (with first/last-opened timestamps on hover). Click any row to open a detail modal with the full recipient, sender, subject, template, BCC, and open-tracking info.

Where to find it: /admin/users/<id>