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Articles on: Sprwt Supprt

Where do I request an Uber courier for the day's orders?


Open the Uber Routes card on the admin Dashboard (or go to /admin/requestuberdeliveries?dd=<date>). The page Uber Routes for <date> lists every delivery order on the Uber Direct route for that date with the customer, items, Status and an action button: Request for new orders, Cancel Courier while a courier is active, Request Again after a cancellation, plus a Track link once Uber provides a tracking URL. Orders to the same address are grouped so one courier can be requested for all of them. Stat tiles show Total Orders, Waiting Pickup, On Route, Delivered, Canceled. An info banner tells you how many other deliveries that day are not on Uber Direct, linking to the delivery report.

The same Request/Cancel actions are available from the Delivery report and the Grab & Go drop-off report.

Where to find it: /admin/requestuberdeliveries