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Articles on: Sprwt Supprt

Where can I see how often each cancel/pause reason is used?


Click View Stats on the Cancel/Pause Funnel Reasons page (or open /admin/subscriptionreasonstats). The Cancel/Pause Funnel Reasons — Stats page has a Search box and a table with:

  • Name — the reason.
  • Usage — a bar plus "X% (N)": the share and count of times it was chosen.
  • Types — whether it is used for Paused, Canceled or both.
  • View — opens a pop-up listing the subscriptions behind the number.

The list loads as you scroll and only includes active reasons.

Where to find it: /admin/subscriptionreasonstats