Articles on: Sprwt Supprt
Where can I see how often each cancel/pause reason is used?
Click View Stats on the Cancel/Pause Funnel Reasons page (or open /admin/subscriptionreasonstats). The Cancel/Pause Funnel Reasons — Stats page has a Search box and a table with:
- Name — the reason.
- Usage — a bar plus "X% (N)": the share and count of times it was chosen.
- Types — whether it is used for Paused, Canceled or both.
- View — opens a pop-up listing the subscriptions behind the number.
The list loads as you scroll and only includes active reasons.
Where to find it:
/admin/subscriptionreasonstats