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Articles on: Sprwt Supprt

Where can I see an order's Root Planner tracking code?


Open the order (admin order details page) and look at the delivery-date block: when the order was exported you will see "Root Planner: <code>"; the code is a link to Root Planner's public tracking page. Customers see the same "Root Planner: <code>" link on their own order page in their account. The Sync Report also shows the tracking code of every stop in its Tracking column.

Where to find it: /admin/checkouts