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Articles on: Sprwt Supprt

When does a "Digital Wallet" coupon actually credit the customer?


The two wallet types (Fixed Dollar Amount to add to Digital Wallet and Fixed Percentage to add to Digital Wallet (Subtotal)) do not lower the order total. Instead, when the order is saved and paid:

  • the customer must be logged in (guest orders get nothing),
  • the order must be paid now (not a pay-later/down-payment order), and
  • the cart must contain an ordering system ticked under Allow on.

Sprwt then adds the fixed amount, or the percentage of the order subtotal, to the customer's digital wallet with the description "Cashback Coupon #CODE - amount". The credit shows in the customer's wallet balance and can be spent on future orders.

Where to find it: /admin/coupons/0