Articles on: Sprwt Supprt
What is the "total customers" count on the POS Dashboard/Reports counting?
It's the number of new customer profiles that were created through a POS device (i.e., their account is tagged to that device) whose account was created within the selected date range — it counts new customer sign-ups made at the register, not how many customers checked out. A returning customer who already had an account before the range won't add to this count even if they bought something during it.
Where to find it:
/admin/pos/dashboard