Articles on: Sprwt Supprt
What is the Stripe section in Sprwt and how does it relate to my orders?
Sprwt takes card payments through Stripe Connect. Your kitchen location has its own Stripe Express account connected to Sprwt's platform; when a customer pays, the charge is processed on the platform and the funds (minus card processing and Sprwt fees) are transferred to your connected account, which pays out to your bank.
The Stripe menu entry (in the left admin menu's Reports section) mirrors your Stripe account inside Sprwt so you do not have to log into Stripe:
- Dashboard - sends you to a one-time login link for your Stripe Express dashboard.
- Balance - money in transit, estimated future payouts and your total balance.
- Payouts - each deposit to your bank and the transactions it contains.
- Payments - every card payment, linked to the Sprwt checkout and customer, with a Refund button.
- Disputes - chargebacks, with a guided evidence form.
- Account Settings - your Stripe business profile, verification status and bank accounts.
- Fees - the Service Fees Report.
- Connect - the onboarding flow to connect (or re-connect) a Stripe account.
Each payment's detail page links back to the Sprwt order (Internal Checkout panel, linking to admin/checkouts/<id>) and the customer's profile, so you can move between the money and the order it belongs to.
Where to find it:
/admin/stripe