Articles on: Sprwt Supprt
What is the Orders screen inside the POS, and how is it different from Transactions?
Orders is focused on fulfillment: it lists upcoming/active orders for a chosen pickup point and date range across up to three sections — Grab & Go, Pickup, and POS Menu — depending on what that pickup point has enabled, so staff can mark meals as picked up or start a refund from a specific order. Transactions is a straight search/list of past checkouts by transaction, aimed at looking up a specific sale rather than working a fulfillment queue.
Where to find it:
/admin/pos