Articles on: Sprwt Supprt
What is the difference between Single opt-in and Double opt-in on the Klaviyo card?
Klaviyo Lists & Segments - Opt-in Process controls how Sprwt adds people to your Klaviyo lists during the automatic list sync:
- Single opt-in (default): customers are added directly as list members and removed directly when they no longer qualify.
- Double opt-in: customers are added as subscribers, so Klaviyo sends them a confirmation email and only adds them once they confirm; removals are done as unsubscribes.
Pick the option that matches the list settings inside your Klaviyo account - if the Klaviyo list itself is double opt-in, people will not appear until they confirm regardless of this setting.
Where to find it:
/admin/integrations?iid=0