How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

What is the Delivery Settings area and what does each page do?


Delivery Settings is the group in the admin left menu (under Settings) that defines where and how you fulfil orders. It contains:

  • States – the states/provinces you serve, their default sales-tax rate and zip-code format.
  • Delivery Rates - Zipcode – the zip codes you deliver to, the delivery fee for each, the route that serves it, a tax override and which order modules may be delivered there.
  • Delivery Routes & Methods – your delivery "transporters": in-house routes, Uber Direct or Shippo shipping, with delivery days, opening hours and time-slot limits.
  • Pickup Locations – the places customers can collect orders.
  • Bag Types and Containers – the packaging used to fulfil orders and the bag fees/deposits charged.

Related pages linked from the Delivery Rates page are Requested Zip Codes (zips customers searched for that you do not serve) and Requested Zip code Updates (customers who asked to be notified). Carrier integrations (Uber Direct, Shippo, FedEx, TTR Tax) are configured under Integrations.

Where to find it: /admin/states, /admin/zipcodes, /admin/transporters, /admin/pickuppoints, /admin/bagtypes, /admin/containertypes