Articles on: Sprwt Supprt
What is 'Stripe descriptor only 12 char'?
Tab: Business > Payment > Stripe descriptor only 12 char. A short text field (keep it to 12 characters or so — it gets trimmed to fit Stripe's limits). It feeds two different things on a card charge: 1) the statement descriptor your customer actually sees on their bank/card statement, which is built as your Stripe account's short prefix + this text (trimmed) + the order number, e.g. `SP* MYKITCHEN #1234`; and 2) an internal payment description shown in your Stripe Dashboard, built as this text + " Order #1234 " + the customer's name. If you leave the field empty, Sprwt falls back to your Company Name setting, or to the word "Invoice" if that is also empty — it does not fall back to a Stripe account default.
Where to find it:
/admin/configclient