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Articles on: Sprwt Supprt

What is shown in the Current Plan panel of a subscription?


Current Plan #id shows the customer (User, Email, Phone as links), Renew: Automatic or Manual, First Delivery, Last Delivery (last scheduled open/skipped date), and for auto-renewing subscriptions either Next Billing Date or, when the plan has buffer days, Next Billing Period (window start – renewal date). The renewal date is inline-editable (see the renewal questions). Previous Billed Date shows the last payment date/time and amount, with a tooltip of the last plan renew date. Below it are the main action buttons: Pause Auto Renewal or Reactivate Auto Renewal, Cancel Subscription, or Uncancel Subscription for a cancelled one. If you are looking at an older subscription of the same customer, you get a Go to Current Subscription link instead.

Where to find it: /admin/subscriptions/{id}