Every refund creates a refund record on the order with the amount, the payment method used (balance, Stripe, cash…), the staff member who issued it and, in POS mode, the cash drawer it was rung against. The specific meals, extras, products, gift cards, custom charges, etc. being refunded are marked refunded and keep the refund method plus a link to the refund record they belong to; POS/Retail meal refunds also keep the chosen Refund Reason. The order itself keeps a running Refund Total, split into how much came off the digital wallet vs. the original payment method, and each refund is logged internally as a full or partial refund action. Those order-level refund totals also feed into sales/reporting figures such as lifetime customer spend.