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Articles on: Sprwt Supprt

What happens when a customer skips a delivery from their profile?


Skip Upcoming Orders opens "Select the days you want to skip" with the text "For each day you skip a new day is added to the end of the subscription." Only dates that are still open for ordering are offered; already skipped ones are shown ticked and disabled. For each ticked date Sprwt adds a replacement date after the customer's last scheduled date, voids meals already chosen for the skipped date, refunds any separately paid extras to the customer's wallet ("The extras you had already paid for have been refunded to your account balance ($X)."), removes the date's meals from any in-progress cart, and adjusts the renewal per Client skip Settings. You receive Admin: User Subscription Skip and the customer Subscription: Skip a delivery. The button only appears when Show Skip button on profile = Client can Skip Subscription and the subscription's Can Skip a Delivery = Yes.

Where to find it: /subscriptions (customer site)